For quite a while the New Public Management (NPM) approach to public services ruled the roost. But, rightly, its power is now on the wane. It became too rigid, too much about targets, had perverse effects in a number of...
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For quite a while the New Public Management (NPM) approach to public services ruled the roost. But, rightly, its power is now on the wane. It became too rigid, too much about targets, had perverse effects in a number of...
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